We knew what we wanted when we went into the store. Steve approached us and asked if he could help us. It was a relatively quick transaction helped by the fact we were given time on our own to decide... See more
Company replied
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Review summary
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Cerri the member of staff we saw was friendly, helpful and professional. Having explained to her what we were looking for she quickly pointed out several choices. She then gave us ample time to look a... See more
Company replied
What's not to love? The Exeter store is beautiful, the designs and quality of the furniture is so good (making it hard to choose) plus, we had amazing service from Jane in purchasing our sofa today. J... See more
Company replied
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
United Kingdom
- www.dfs.co.uk
4.9
Excellent
657K reviews
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Des was really helpful explained…
Des was really helpful explained everything we needed to know and made everything straight forward
August 9, 2026
Sean the legend
Sean was incredibly helpful, knowledgeable and just an an absolute legend!
August 9, 2026
Tom 👍
Tom was excellent, professional, and friendly. No pressure at all, as someone who suffers with anxiety, I felt at ease straight away. Thanks Tom
August 9, 2026
Exceptional customer service by Lara.
August 9, 2026
Helpful & knowledgable service with…
Helpful & knowledgable service with great selections within the ranges offered.
August 9, 2026
Great customer service
Great customer service - answered all of our questions and advised all options available without the pushy sales pitch.
August 9, 2026
Dave was brilliant on two visits I had…
Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!
August 9, 2026
Great customer service
Great customer service , wonderful and clean and found the perfect sofa
August 9, 2026
Sales person was very helpful and made…
Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.
August 9, 2026
Mary was super friendly and helpful…
Mary was super friendly and helpful from
start to finish. The process of ordering a new sofa was quick and easy.
August 9, 2026
Very helpful staff
Very helpful staff, guided me through the order and explained everything
August 9, 2026
Outstanding The young lady who looked after us…
The young lady who looked after us couldn’t have been more helpful is she tried cheerful knowledgeable and nothing was an issue! A credit to your company
August 9, 2026
The staff had fantastic knowledge of…
The staff had fantastic knowledge of their sofa's. They were able to advise me of what sofa to buy based off my specific wants and needs. They were pleasant and polite and took their time ensuring I was happy with my purchase.
August 8, 2026
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