I ordered garden loungers on the web site in stock then told they were not! Agreed to wait, when they arrived parts had been thrown in the top of the box and were scratched. Rang garden xl no... See more
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I placed an order on line on the 19th October - heard nothing and called the customer services where I was totally unsatisified by the response - they need to be able to be in contact with the interne... See more
Website shows complete fiction as to stock levels thereby wasting customers' time who purchase and have to be refunded. Advised gardenxl to update the stock on their site but they have made no change... See more
Ordered on 25th May and called to confirm delivery date due to poor reviews. Was told 7-10 days. Then told that BBQ was out of stock on 29th May so agreed to a replacement and told that it would arriv... See more
Company details
Information provided by various external sources
We're delighted to offer a huge range of barbecues, garden furniture and wellies. Garden XL's 30,000 square-foot Distribution Centre, we are able to keep most items in stock for speedy delivery.
Contact info
200 Brrok Drive, RG2 6UB, Reading
- 0118 923 0501
- sales@gardenxl.com
- www.gardenxl.com
Hasn’t replied to negative reviews
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good cover and fast delivery! thanks!
this is good value for money and a nice durable cover. Only downside is it doesnt cover the wheels of the BBQ
fiber optic tree white 6ft.
didint suit the purpose i wanted it for, but they were very quick , to take it bach, a very good firm to deal with, as arnold says ill be back.
Quick service
The delivery of the tree was very quick however I haven't opened it at the moment as I don't want to think about Christmas just yet.
exceptional
This product arrived ahead of time and was exactly what I wanted the item matched the picture looks great better than my last tree
Great Site
This was a good shopping experience to receive my order within 2 days. Thanks
Perfect seller with speedy delivery service always on promised day
Awesome service I ll comeback soon to get something more!??
Excellent All Round Service and Product
We have just purchased a 4ft White Fibre Optic, LED lit tree which is fantastic.
Recommended.
really impressed with the quick smooth delivery
From order to delivery I was very pleased with the prompt service I recieved
IMPRESSIVE
VERY IMPRESSED WITH THE SERVICE AND THE GOODS I RECIEVED.
Perfect;y perfect in every way
I was looking for a new pair of wellies that would be sturdy enough and warm enough whilst walking the dogs. I had a pair you buy just from the supermarket, they were cold, cracked and difficult to take off. I found these on the internet and they are just what I wanted.............adjustable straps, kick heels to make them easy to take off, neoprene inside to keep feet warm and a thick heel for walking miles in fields, woods and on the roads with the dogs.
The only negative, if you can call it that, is, due to being unisex order a size smaller than you are, I'm a 6 and they were massive but the 5 are great!!!!!!
Excellent service-parcel received before I could turn round!
My order was for a 3ft.Christmas tree with LED lights,which I sent for in plenty of time for Christmas and also before stocks ran out. I was delighted to receive it ahead of the estimated delivery time. So far so good,hope it lives up to expectations come the later part of December.
Small shed
I ordered both a shed and base. The shed arrived as expected. No sign of the base. After three weeks I rang the company. Twice I was told that I would be rung back...I NEVER was. The base arrived after another two weeks. What more can I say?
brilliant
Got my order within 3days of place my order would buy from them again 5stars from me
Disappointing
We ordered a 6ft fibre optic Christmas tree for £89.99. The tree was delivered by Parcleforce within three working days. As I was signing for the delivery I noticed that the box was sagging in the middle, closer inspection revealed that the tree was broken in the middle and the box was in poor condition, it was also obvious that the tree had been returned and re-distributed. When I complained the lady I spoke with was very apologetic and arranged for the tree to be collected, I also received an email the following day confirming a refund. Overall, not a good experience, the efficient people have been badly let down by the dispatchers.
You can't beat perfection
Excellent speedy communication. Excellent wellies at an excellent price. Very fast FREE post and perfectly packed. Excellent all round. My first purchase from Gardenxl... but it won't be my last!
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