The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Products were not in stock but received an email for alternatives. Wanted to wait for original- got a call a couple of weeks later to say they were in stock. Delivery driver rang the morning of delive... See more
Company replied
Could be five stars, I couldn’t see the order in my personal profile. In order to track the order I needed to talk with the support, instead of having notifications in my email ou text straight to my... See more
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Went into Harvey Norman in Blanchardstown to the photo centre and was looked after by James. He was so helpful and pleasant to deal with. I spent a grand total of 2.50euro on a couple of photographs b... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.2
Great
44K reviews
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Nice and helpful staff.
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback
June 25, 2026
Mixed bag
Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating.
Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - older delivery driver wasn't happy. It took me 8 minutes to get back.I'm working too and I can't stay at home from 12-3pm without taking lunch. He was moany, unhelpful and unfriendly. His attitude would put me off buying in HN again.
In contrast, the young black kid was great -friendly, helpful and understanding. Plus he assembled the entire sofa. His customer service and attitude was first class.
June 30, 2026
Unprompted review
Superb
I was in Harvey Norman today and was helped by Alan from lovetech. He was really professional and sorted out the problem I had. He is a credit to the company. So patient and kind and I saw him interacting with others before me with the same courtesy and patience.
July 1, 2026
Unprompted review
Grest experience
Great price, ordered online and picked up in the store next day. So far so good!
June 25, 2026
Online sale
Found the item i needed quickly on website. Was delivered in 3 working days. Delighted with quick service. Hassle free.
June 26, 2026
Ordered a pizza accessories kit online
Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days.
However, the kit was missing a cover foe the pizza oven, I've now rang more than 5 times to resolve.
First person said they'd refer me to customer services and someone would contact me. No one did. Other times i range i was told i would be transferred to a customer services person only to be cut off.
Very disappointing and mostly ive had really good experience with harvey norman up to now (but usually instore purchases)
June 25, 2026
I got a great deal on my earphones!
I was able to find the exact earphones I was looking for on the Harvey Norman website. I also got a great deal because the item was on sale. I ordered via click and collect. The earphones were available the next day and I was able to let the shop know if my arrival via the link on their email. It was super simple and the lady at the desk was very friendly.
June 28, 2026
Great product easy online order and…
Great product easy online order and delivery came next day without additional cost! Thank you
June 26, 2026
Worst experience and service
Bought a bedframe and mattress on 18/4 and it was said it would be delivered by the end of june. Over 2 months without any notification or update, so I called them on 30/6 since hadnt’t received any update whatsoever and they said it would be delivered until the end of first week of july. Then, I called the delivery guy and he said he would deliver on 2/7, everything was okay until I received a call from the courier again saying that they could deliver only the mattress and an alternative bedframe until they delivered the bedframe we actually bought in two weeks time. I said NO. I want them to deliver everything together. Extremely disappointed in the service and delivery service, the lack of communication is just absurd. Never buying again with harvey norman. I just want my bed and now I have to wait two more weeks.
July 1, 2026
Unprompted review
May use AI-assist with repliesRead more
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Delivery on time.
June 23, 2026
Reply from Harvey Norman Ireland
Hi Maciej,
We are delighted that you are pleased with our service and delivery, and your order arrived on time
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
Hi Carla,
We're so pleased to hear you're happy with your fan and that it arrived so quickly! Thank you for your positive feedback.
Kind Regards,
Kevin
delivery service
June 26, 2026
Reply from Harvey Norman Ireland
HI there,
We appreciate you taking the time to leave this review. We are delighted that you are pleased with our service and delivery.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
Hi Tiwin,
We appreciate you sharing your experience with us; we are so glad to learn that you found our service and support to be excellent.
Kind Regards,
Kevin
Outstanding servicr
The delivery people were very helpful , pleasant and punctual. They explained how to use the machine well. I should have got this machine delivered but unfortunately on the day of delivery I had fallen on the bedroom floor and couldn't get up. .I was taken to hospital & rang the company from hospital. The person who took my call couldn't have been nicer and said there was no hurry. I am only back in my house now. I would certainly recommend Harvey Norman.
June 30, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Mary,
We are so sorry to hear about your fall and hope you are recovering well. We're glad our team could be understanding and helpful during such a difficult time. We appreciate you sharing your positive experience with our delivery team and customer service.
Kind Regards,
Kevin
Really good experience
TV I ordered was not in stock, but they phoned me to offer alternatives.I chose one which was actually more expensive, but I was offered it at the same price. The communication for delivery was excellent, and the driver called me twice to give me an idea of when they would arrive. The men were very pleasant and brought the tv right into the sitting room for me, as I have back trouble. Couldn't have asked for more. Excellent service throughout. I'm very impressed.
June 30, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi David,
We're delighted to hear that our team was able to provide excellent service when your initial TV choice was out of stock. We're especially pleased that we could offer an alternative at the same price and that our delivery team was so helpful and considerate. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
Hi Cheynee,
We are truly sorry to hear that the product arrived in a defective condition. We understand your frustration and regret that this has been a waste of your time and money. We are committed to improving and will investigate this issue.
Kind Regards,
Kevin
I ordered and paid for 3 label printer…
I ordered and paid for 3 label printer cartridges using Click and Collect. When I went to pick them up there was only one in the bag. When they went back to get the other 2 they gave me a wrong colour. So it took 3 attempts to get a simple order right.
June 25, 2026
Reply from Harvey Norman Ireland
Hi Rob,
We sincerely apologize for the multiple issues you encountered with your recent Click and Collect order. We understand your frustration with the incorrect items and the time it took to resolve. We are reviewing our process to prevent this from happening again.
Kind Regards,
Kevin
Ordered swimming pool local showed in…
Ordered swimming pool local showed in stock was expecting delivery 1-2 working days the item was posted from the Nederland , if I knew that would never ordered!
Took 5 working days to be delivered so no need now
June 24, 2026
Reply from Harvey Norman Ireland
Hi Evgenia,
We appreciate you sharing your experience. We understand your frustration regarding the delivery timeframe and the origin of the shipment. We are reviewing our inventory and shipping information to ensure clarity for future orders.
Kind Regards,
Kevin
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