Great easy service to compare all available options. Hired an automatic but on arrival the supplier didn't have an automatic available. Offered a manual upgrade instead which we accepted. This wasn't... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot fault the price or the service. But my big complaint is that it gives you the options of where you would like to select as your pick up destination. I selected Durres and continued with the b... See more
Company replied
Good services and car supplied was as specified. Clean throughout. Couple of maintenance issues could have been sorted but these did not affect anything
Company replied
The booking process was as expected but I’ll only know how good when we pick up and drop off the car
Company details
Written by the company
We compare prices across top rated car hire brands to find you the best deal available. We work with over 1,500 suppliers in over 30,000 locations meaning that our extensive car hire network can source any car from economy class to a 9 seater.
Contact info
United Kingdom
- www.holidayautos.com
3.9
Great
52K reviews
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faulty website
avery time i was up to paying it came up ERROR payment can not be taken im afarid its a fraud website
July 14, 2026
Unprompted review
Reply from Holiday Autos
Dear adam,
It's quite clear from your feedback that you're disappointed and frustrated.
Please contact us on +1 844 332 5132 / +1 855 454 9316 +353 1 5242503
To assist you with the error
Best Regards
Mahmoud
Scam
I rented a car on my name, I was there to pick up the car with our family credit card. Unfortunately they could not accept that because it was not in my name.. I had to pay 150 euros extra. I offered to pay the deposit (1700) and get it back when I bring the car... but no, not any possibility. I was with my mum, she had her creditcard, we could do it on her name, also not a possibility. The only possibility was to pay the 150 extra.
It felt like a trick. Scam. Just something to get more money.
July 14, 2026
Unprompted review
Reply from Holiday Autos
Dear Josette,
It's quite clear from your feedback that you're disappointed and frustrated.
It's the supplier rental conditions that it was shows on your voucher and even before confirming the payment on the website when you selected the supplier that you would have to have the credit card under the main driver's name if you didn't provide it under the main driver's name it will be considered as no show since you failed to provide one of the 4 mandatory document
Best Regards
Mahmoud
Disgusting service and car not fit to be rented
Went to pick up my car and it was filthy inside and out. It had a horrible musty smell and had green mould all around doors and book. When complained was offered that they quickly wash it only on outside if I would wait. I would never get into that car so had to walk back to terminal and complain. Eventually got given another car. No apologies given. Disgusting service and should be illegal to be trying to rent out these old dirty cars
July 13, 2026
Unprompted review
Reply from Holiday Autos
Dear Geoff,
I am very sorry to hear about the absolutely unacceptable condition of the car you were initially provided. It is completely understandable that you would not want to accept a vehicle that was dirty, had a musty smell, and showed signs of mold. We sincerely apologize for the distress and inconvenience this caused, and for the lack of a proper apology at the time. This is certainly not the standard of service we expect from our partners. We will be sharing your feedback with the supplier to address these serious concerns.
Kinds regards
Mohamed
Reply from Holiday Autos
Dear Geoff,
We're so pleased to hear that you found the booking process straightforward and that our pricing met your expectations. Thank you for sharing your positive experience with us!
Kinds regards
Mohamed
Good overview
Good overview, good search funktion, clear price indications.
It gets complicated when it gets to the different car insurancens and deductibles.
July 11, 2026
Unprompted review
Reply from Holiday Autos
Dear Jörn,
We're glad you found our overview and search function helpful! We appreciate your feedback regarding car insurance and deductibles; we are working to simplify those explanations.
Kinds regards
Mohamed
Easy Car Hire for Cyprus.
Straight forward, quick results. Booking process was easy and email confirmations came through very quickly.
Good pricing comparisons showing all the options.
I would highly recommend.
July 13, 2026
Unprompted review
Reply from Holiday Autos
Dear Andrew,
We're delighted to hear that you found our booking process easy and efficient, leading to quick results. It's wonderful that our pricing comparisons helped you find all the options you needed. Thank you for your high recommendation!
Kinds regards
Mohamed
Car rental at Bergamo Airport
Easy navigation of site. Good range of car options and price
July 13, 2026
Unprompted review
Reply from Holiday Autos
We're happy to hear you found our site easy to navigate and appreciated our car options and pricing. Thank you for your positive feedback!
Straight forward and easy
Considering I booked a car for 9 days in August, the price was very reasonable and the booking was straightforward and easy.
July 13, 2026
Unprompted review
Reply from Holiday Autos
Dear David,
We're delighted to hear that you found our booking process straightforward and easy, and that the price for your 9-day car rental was very reasonable. Thank you for your positive feedback!
Kinds regards
Mohamed
Really freaked me out this time
Really freaked me out this time, i paid a deposit, and awaited an email to confirm, so i had no point of reference to check up on. took me an hour to find a contact number, then of course no answer. thankfully a full 24 hours later a Trust Pilot review came through and im comforted by the fact i can now see my booking
July 11, 2026
Unprompted review
Reply from Holiday Autos
Dear Mr jones,
We sincerely apologize for the anxiety and inconvenience you experienced while awaiting confirmation of your booking. We understand how frustrating it must have been to not receive an immediate email and then struggle to find a contact number with no answer. We are actively reviewing our communication processes to ensure a smoother and more reassuring experience for all our customers. We appreciate you sharing your feedback as it helps us improve.
Kinds regards
Mohamed
Didn’t receive a car AND had money taken
We hired a car and hadn’t seen that the small print says you have to arrive within an hour of that time, or else they reallocate your car and DONT refund you the money. Such a scam - and so unhelpful - avoid at all costs. It’s not worth going cheap for these guys!
June 24, 2026
Unprompted review
Reply from Holiday Autos
Dear Emma,
We are very sorry to hear about your frustrating experience with your car rental booking. We understand your disappointment regarding the terms and conditions and the subsequent issue with your reservation. We take all feedback seriously and regret that you were unhappy with the service provided.
Kinds regards
Mohamed
Rubbish company, avoid at all costs
Don't use this company they're rubbish. Booked a car in Corfu specified that it had to be in the airport, the actual company Carwhizz (carswiz!) was a 10 minute walk down a main road with no pavement in the blazing heat with a family of 4 with bags. They then tried to charge extra for being late, were aggressive and rude about the deposit and tried to charge an extra £250 insurance for a week! I walked away and booked with a decent company in the airport and then Holiday Autos refused a refund even though we never used the car. Scam companies.
GR867612470
June 28, 2026
Unprompted review
Reply from Holiday Autos
Dear RBranston,
We are truly sorry to hear about your incredibly frustrating experience. This is certainly not the service we aim to provide, and we understand how upsetting it must have been to deal with such issues, especially with your family and luggage in the heat. We regret that your car rental experience was so negative. We would like to investigate this thoroughly to understand what went wrong.
Best regards,
Abdelrahman
Grossly Misleading booking
I booked a car to pick up and leave at Leeds Station I selected the car and paid the deposit with the rest to be paid on collection. When I got the email confirmation and looked at the collection details I was shocked. The car had to be collected and returned to Manchester airport. I retraced the transaction and realised that in small print on the car selection panel it mentioned collection 67 miles away! The transaction process had automatically switched from Leeds to Manchester which you don't notice during the transaction as you are entering personal and financial details. I have of course cancelled and await my refund. I find this shocking and would say this is not only grossly misleading but bordering on fraudulent as many customers may not realise the problem until their travel plan is ruined without any financial recourse
July 12, 2026
Unprompted review
Reply from Holiday Autos
Dear Leslie Harri,
I am truly sorry to hear about the shocking experience you had with your booking. It's completely understandable that you would be upset and frustrated by the car collection location being unexpectedly switched to Manchester Airport, especially after you had selected Leeds.
I can appreciate how misleading this situation must have felt, and I sincerely apologize for the distress and inconvenience it caused to your travel plans. We are committed to ensuring our booking process is clear and transparent, and your feedback is invaluable in helping us identify areas for improvement.
Please be assured that we are taking your comments seriously and will review the transaction process to prevent similar issues from occurring in the future. I hope your refund is processed swiftly.
Best regards,
Abdelrahman
Please be aware!!!!
Please be aware!!!!
Really unreliable. After i made the online car booking (Goldcar) with HolidayAutos. I went to pick-up the car and the at the office (BarcelinaAirport) when they saw my booking they said sorry we don't have any cars. I tried to contact HolidayAutos and i lost a lot of time trying to contact them and it ended with no help. They even said via email"we are sorry our position will not change" We will not give you any reimbursement of anything you lost from this incident. As a consequence of this matter I had to pay late hotel check in fee and was very stressfull to find another car rental company to give me a car. They always sayon the reviews please make a complaint on our site but they answer with "sorry there is nothing we can do"
Never HolidayAutos again.
June 22, 2026
Unprompted review
Reply from Holiday Autos
Dear Customer,
It's clear from your feedback that you're disappointed and frustrated with your recent experience. We sincerely regret the significant inconvenience and stress this situation caused, especially the additional hotel fees and the difficulty in finding alternative transportation. We understand how upsetting it is when a booking doesn't go as planned and the impact it has on your travel.
Best regards,
Abdelrahman
Quick car hire
Quick , clear and easy to book with cancellation up to 48 hours before a bonus.
July 11, 2026
Unprompted review
Reply from Holiday Autos
Dear Jac,
We're so glad you found our booking process quick and easy, and that our cancellation policy adds value for you. We appreciate your kind words!
Kind regards,
Habiba
Easy to view and navigate.
Easy to view and navigate.
A good choice of vehicles/companies which helped me to deside, thanks.
July 11, 2026
Unprompted review
Reply from Holiday Autos
Dear Helen,
We're so glad to hear that you found our platform easy to view and navigate! It's wonderful that our selection of vehicles and companies helped you make a decision.
Kind regards,
Habiba
Very poor service
The car hire we booked on the website was not the deal we were emailed. It was a different car hire firm and more expensive. We were required to reconfirm the deal which we declined and booked via a different website.
July 7, 2026
Unprompted review
Reply from Holiday Autos
Dear Toby,
We are truly sorry to hear that the car hire details you received differed from what was initially presented on our website. We understand how frustrating it is when expectations aren't met, especially regarding price and the booking firm.
Abdelrahman
Bookig the car hire was simple
Bookig the car hire was simple, there was a good range of vehicles at good prices. Few clicks and I was done!
July 10, 2026
Unprompted review
Reply from Holiday Autos
Dear Napey,
We're so pleased to hear that booking your car hire was a simple and straightforward process. It's wonderful to know that you found a good selection of vehicles at great prices with just a few clicks!
Kind regards,
Habiba
Had to cancel and rebook
Had to cancel and rebook. Unfortunately couldn’t match price online as I’d gone through a third party, but Shrawina was amazing to deal with. Would definitely recommend using 😊
July 10, 2026
Unprompted review
Reply from Holiday Autos
Dear,
We appreciate you sharing your experience. We understand it was frustrating not being able to match the online price due to the third-party booking. We are truly glad our team member provided excellent service during your rebooking.
Kind regards,
Habiba
I’m quite dissatisfied with the service received
The actual booking on the platform was fine but I’m quite dissatisfied with the way my booking with the rental company was handled.
After a 13hour flight, I arrived at the airport and waited over 3 hours for the recommended Holiday Hopper shuttle to take me to the car rental location. I had to eventually take 2 public buses at my own expense, another 45 minutes to reach the location.
On arrival, I was told my booking had been cancelled and so was forced to rebook on the spot.
This was an unacceptable experience for a first-time customer, especially after international travel. No mention of a refund for the original reservation.
I will not be using or recommending this service based on this experience.
July 3, 2026
Unprompted review
Reply from Holiday Autos
Dear Ron,
Please accept our sincere apologies for the extremely frustrating experience you encountered with your car rental. We understand how challenging it must have been after a long international flight to face such significant delays and then discover your booking was cancelled. We regret that this situation caused you such inconvenience and disappointment.
Stay safe,
Abdelrahman
Terrible experience with a delayed…
Terrible experience with a delayed train and car renter closed without any possibility to get car kees! And no refund !!!
June 29, 2026
Unprompted review
Reply from Holiday Autos
Dear Laurence Joulian,
We are truly sorry to hear about the difficulties you faced with the delayed train and the car rental closure. We understand how frustrating this situation must have been, especially regarding the car keys and the refund. We are reviewing your feedback to prevent similar issues.
Stay safe,
Abdelrahman
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