Shoes.co.uk Reviews 1,983

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Firstly not a UK company but a shill from Chinese importer. Item quality very poor. When asked for refund and prepaid return label, got the same playbook as others - namely 5%, then 10% and finally... See more

Rated 1 out of 5 stars

SCAM ALERT I purchased these sneakers because lm diabetic thinking l would receive as stated. Orthopaedic Womens Wide Shoes For Diabetic Swollen Feet from Weasam they are not as advertised. There a... See more

Rated 1 out of 5 stars

I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience... See more

Company replied

Rated 1 out of 5 stars

I would give it no stars but unfortunately u can’t . Ordered trainers not arrived 3 weeks ago took money tried ringing always busy thought it was uk company but Chinese take your money and don’t deli... See more

Company details

  1. Shoe Store

Information provided by various external sources

Shoes.co.uk is a multi-brand online shoe shop. we have been selling from our top rated website since 2006! You can shop for a wide selection of great shoes for Men, Women and Children as well as a selection of bags. Top brands include Fly London, Rockport, Hush Puppies, Lelli Kelly, United Nude and Rieker. We offer free delivery and exchanges and free returns on all full priced sales.


Contact info

1.0

Bad

TrustScore 1 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a dreadful company

This is a dreadful company. The shoes are not sized correctly and I have tried to exchange them without success. They state that if the shoes are discounted you cannot exchange them! All their shoes are discounted! They are trading outside of UK law which clearly states you have a right to return goods bought on line within a time period. This company have not accepted this trading standard. DO NOT BUY FROM THIS COMPANY.

October 12, 2021
Unprompted review
Rated 1 out of 5 stars

Scam artists

Scam artists. Bought some shoes advertised as Dr Martens but not. Found an address to return shoes in France. Tracked delivery was un able to deliver as no one present at the address. And of course no response to messages. Avoid !!!!

October 11, 2021
Unprompted review
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Rated 1 out of 5 stars

Is This a Real Company

I wish I could give this company a minus for stars.
I ordered a pair of shoes and trainers from these and was sent the wrong size (both too small).

While the trainers fit, the shoes were the wrong size, when I asked about exchanging them I was given an address in Paris to return the shoes when their website clearly shows a UK.

There is no returns policy so I would have had to pay for the postage to return the shoes with no recompense for it.

I have emailed them to asked them for contribution towards postal costs for returning the shoes. I have also messaged them via text to find the number on their website belongs to a lady who’s number they copied.

Shocking Company (if at all it is a Company)!!

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

TONCHOICE SENT FROM CHINA,

TONCHOICE IS A DISGRACE, DO NOT BUY FROM HERE. STAY AWAY FROM HERE !!!! THESE SHOES ARE PLASTIC AT BOTTOM AND HARD. THEY ARE SMELLY TO SMELL AND SENT FROM CHINA,.. NOT FROM LONDON. TOTAL MISLEADING AND FALSE ADVERTISING TO ALL WHO LOOK ON THERE PAGE,

June 9, 2021
Unprompted review
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Rated 1 out of 5 stars

DO NOT GO NEAR these people

DO NOT GO NEAR these people. I ordered a pair of shoes which took a month to arrive. When they arrived the quality was shocking and now they are refusing to let me return them and therefore no refund. It is absolutely shocking!!!!!

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Basically my friend got a pair of shoes…

Basically my friend got a pair of shoes from (nvshoes.com) and they are totally rubbish, the green has come off the back of the shoe, they do not look like the shoes in the pictures and the company are not interested in doing anything about it

January 25, 2021
Unprompted review
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Rated 1 out of 5 stars

Don't bother waisting your money on a gamble.

I waited over two months for these shoes, tried calling, E-mailed and got nowhere. I ordered the shoes one size larger than my normal shoe size thanks to postings I read and they still weren't large enough. They are not easy to slip on, it's a struggle to pull the back heel up as it stays collapsed. I got these shoes because I'm getting older and want something comfortable and easy to put on to go out into the yard and these are neither. I don't write reviews but I feel compelled because these are poorly designed and it's a crap shoot if they ever arrive.

September 19, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

I have been waiting 7 weeks for my shoes. When u email them u get a tracker that doesn't work. R they don't respond at all. I have now just given up its just a scam. 😠

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

I waited 2 months after many attempts at contacting the supplier.

I waited 2 months after much frustrating emailing for a pair of orthopaedic sandals. When they arrived, they are the worst footwear I have ever bought. I don’t know what the orthopaedic part is but they have no support to the feet at all. Cheap thin leather and the sides are so flimsy the feet tend to roll inwards. I would never wear them outside as I think there would be a danger of falling, and I don’t think they are even good enough for slippers. Total rip off, and it’s put me off ever buying anything advertised on Facebook again.

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER from this company

DO NOT ORDER from these companies Fullmani And shoes.co.uk.Have tried to email this company and have received an error message saying ... Address not found and The response from the remote server was:
551 5.1.1 recipient is not exist ( yes that’s what it says I haven’t typed incorrectly)
Looks like I have been scammed😡

August 8, 2020
Unprompted review
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Rated 1 out of 5 stars

Worst service I have ever used

Worst service I have ever used. Paid for trainers and after 3 weeks I got some cheap sunglasses. I agree about scammers as they will not refund my money and I have not received the goods that I have paid for.They aren’t responding to emails. Do not use them

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

I've just read the reviews from others and wish I'd read them before I placed an order. They are definitely a scam company!
I've waited over 2 months for my shoes to be delivered and every time I send an email asking where they are I get replies saying they have been despatched. I've now got an email saying they've been delivered and they've NOT. They won't refund my money as they say i have to return the shoes! No matter what I say they just send repeat emails saying the goods have been despatched. I've phoned the number on their site and you get the 'disconnected' tone.
I've been scammed out of £35.00 - awful company - DON'T use - they are scammers!

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

scam artists

scam artists, - 6 weeks wait then the wrong colour turned up - nothing like the add, these sandals are unwearable. then they wont reply to emails other than to send tracking, some of which didnt exist... their phone number is dead. AVOID buying from these as youll be disappointed

July 5, 2020
Unprompted review

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