Teqcycle Solutions GmbH Reviews 4,532

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I bought 6 months ago from the seller Kövr on BackMarket (which is actually the company TEQCYCLE FRANCE) an Iphone 12 Pro Max. Upon receipt, the smartphone is broken with a crack in the glass and a pa... See more

Rated 1 out of 5 stars

The value of the used device is NOT determined according to its real condition, but on how much worth it is on the second hand retail market. My advice was originally estimated to 285.- EUR, two... See more

Company replied

Rated 3 out of 5 stars

For my next phone i am gonna try a different company. They took almost 2 months and several emails to process my phone and ended up deducting 63 € from the original offer of 180. My phone was in top c... See more

Company replied

Company details

  1. Cell Phone Store

Information provided by various external sources

Handysammlung, Take-Back Lösungen, Rücknahmen, Businessrücknahmen, Koordinator für Rückgaben, Firmenhandys abgeben, Gutes Tun mit öffentlichen Handysammlungen


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome!!!!

I have only used Teqcycle one time before this. What I can say is that I had good experience with them. Keep up the good work.

April 27, 2019
Unprompted review
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Rated 5 out of 5 stars

Best smartphone

I don't have any bad comment on this phone. Everything is best. Specially camera 📸 way more better then i thought. Better then my dlsr camera that i have. Phone is relly fast, charging really fast overall is best ohone. I am really happy with this phone. I recommend this huawei mate 20 pro.

February 18, 2019
Unprompted review
Rated 4 out of 5 stars

Huawei

Huawei is a great brand and the products they make work great. Even the low budget phones have a lot of features

February 14, 2019
Unprompted review
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Rated 5 out of 5 stars

gut.gut.gut

gut .gut.gut

September 25, 2018
Unprompted review
Teqcycle Solutions GmbH logo

Reply from Teqcycle Solutions GmbH

Lieber Kunde,

vielen Dank für Ihre Bewertung!

Ihr Teqcycle Team

Rated 1 out of 5 stars

Do not send your phone

Do not send your phone
Was offered £124.00 after online valuation. Sent phone to them in A1 condition after 2 weeks they changed the offer to £50.00 which I rejected 2 weeks later got the phone back. Rip off boys

May 9, 2018
Unprompted review

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