The Soap Kitchen Reviews 3,002

I'm starting my green journey, reducing plastics and chemicals to start. I was pleasantly surprised that my product...washing soda arrived in sealed thick paper bags rather than plastic tubs. I love t... See more

My go to for soap making ingredients. I always price check and the soap kitchen provides the most value for money. Wide range of ingredients, super fast delivery time, excellent packaging. I can’t f... See more

Thank you, the purchase will get me started on my new adventures once I done my paper work, fast delivery, well packed.if there is one thing, the lables on the essential oils are faded and not great... See more

The Soap Kitchen are the best supplier around for soap making /natural body products. Competitive prices and real value for money for organic oils and butters There is a quick turnaround for product... See more

I'm so grateful for The Soap Kitchen. They sell most things that us cosmetic and soap makers need, including cosmetic bases. They are great to deal with and always keep their stock levels up. I ca... See more

Absolutely love the Soap Kitchen! Great quality, reliable ingredients and great customer service. 5/5 every time I order. Ps. I ordered the Darjeeling & Tea Rose fragrance for the first time and it... See more

This would be my third time ordering from the soap kitchen and I must say, everytime I’ve ordered it’s been pleasant. Deliveries are quick and any unexpected problems are solved even quicker. I will a... See more

This is my third order and I’m pleased with the products, the packaging and delivery, even during Christmas!. Would be great if they could have more options of moulds (silicone “transparent”) and oi... See more

Soap Kitchen provides good quality products and services. I had an issue and the customer services helped me sort it very quickly. Thank you! I buy coconut oil and sodium hydroxide from this compa... See more

Order placed and requested to collect from warehouse. Time agreed for collection. Arrived for collection and told by staff collections made at a different time. Explained that I had agreed this time a... See more

The tallow was well packed and came in handy-sized pots. Evri is not the best courier to use for up here - taking anything up to a fortnight to arrive - but this order did turn up in reasonable time.... See more

I run a small business making cosmetics and i was looking for a reliable supplier of the ingredients that i use the most. I can say that i found it in The Soap kitchen,they have a good selection of... See more

Courier left my parcel "hidden" behind my bin which they decided to move onto my porch and if was still not sheltered from the rain. Needless to say, by the time I got home it was soaked through (I ha... See more

Good: items delivered quickly. Bit weird: all products have labels for a different company - "Supplies for Candles". I've actually ordered something from Supplies for Candles, so I hope that's going... See more

I purchased Rosemary Extract Antioxidant from the seller. It was stated on the safety data sheet as follows 'Suitable for food, cosmetic and professional applications only.' Then when I contacted... See more

Amazing price and experience with the soap kitchen! Just bear in mind there are certain 'hazardous' products you can't ship to EU so check the list before you fill your cart!

Love the Fragrance oils, they are getting better every season! The package was not so secure like I though it should be, but everything was alright, nothing get damaged! So I admitt, you did a grea... See more

Great shop and brilliant customer service. The products are excellent value for money. The courier damaged our package and the shop replaced the damaged items without charge and very quickly.

I love shopping with Soap Kitchen. They have good quality products and fare prices. I adopted them as main supplier for my business.

My first purchase from The Soap Kitchen. I can safely say it won’t be my last. Fabulous selection of products well priced. Came on good time well packaged in fully recyclable packaging. Thank you!... See more

Fast delivery, well packaged products. Camellia oil is very good. In the Soap House, in addition to abundance, you can find recipes and tips for your creations.

Great quality products, Ive been using them for years. I always get support from customer services when needed.

I'm not happy:( The boxes are dirty and broken. The labels are dirty with stains marks. I didn't check quality of the products yet but esthetic side look very bad.

Items not received yet. Poor carrier

Been using soap kitchen as a supplier for oat oil for about a year now they never disappoint. Great oil for my body oils and timely shipping time

My previous review was very negative but later found out that the issue was not the fault of the soap kitchen. Despite my horrid review, they continued to assist me to with the issue. They were very h... See more

Found this site by accident and i am hooked , such good products , fantastic tutorials, speedy delivery I absolutely love it . thankyou

Easy to find what I needed, prices and weights displayed and very clear. Selection is very big and the descriptions are needed and very informative. Quality products every time.

Not arrived yet

Have been a customer for many years. Good service. Order arrived complete. Quality oils, butters & fragrance oils. Definitely a company to keep.

The Soap Kitchen had everything I needed to get started. It was easy to order and the delivery experience was efficient and reasonably priced. I’m looking forward to my next order!

I came across The Soap Kitchen online when I was looking for waxes, butters and oils. Their prices are competitive and the quality looks great.

Bought products as my primary supplier was out of stock however I’m now switching over. Excellent quality and packaging.

Thank you for being a company with a human face. You have been efficient, helpful and kind - your thoughtfulness makes it a pleasure to deal with you

sadly i am still waiting for a packed to be delivered. the delivery system they use indicates that they can't deliver, this is to a office building with carpark and reception, really?

Exactly what I wanted with fast delivery. The choice of courier was great to see, and paid for the next day delivery. Would recommend to friends and co-workers

My address was not correct therefore my parcel was delivered to the wrong address, the person that I spoke to didn't seem very helpful.

Ordering was so simple and the delivery was quick. Will definitely be using again, the scents were really strong can’t wait to use them.

Purchased KOH, right product at the right price, delivered on time. I sis need to contact the company and they resolved the delivery issue immediately. Definitely recommend this company.

Product delivery is on time, and response to customer complaint is very civil and professional. I had an leakage experience once in one of my orders, by the time it got me. I immediately made my com... See more

Easy to order, website remains familiar. A few items no longer available. Frustrated at not being able to recieve the Lye at home address. Ordering system indicated the need for a pallet delivery ther... See more

I loved the size of the bottles this will make it easy to mix acrylic ink in the and store it, and they arrived so soon after I ordered them.

The team at the Soap Kitchen are always friendly, polite and knowledgeable. I highly recommend them, their customer service is brilliant.

First order web site was easy to use order very straight forward and delivery was quick very satisfied. Thank you.

Delivered to wrong address multiple times had to wait for 3 delivery attempts for the right address to be delivered. I understand you checked and had it resent - however once again it was delivered to... See more

Great website, competitive prices, easy to orders and delivered on time. My go to store for soapmaking supplies.

Always good service and helpful even with the cpsr team im happy returning customer for over 3 years so far

Easy to use website, clear display of sizes and prices. Breakdown of ingredients used to make the product and useful guides on how to use it.

Everything that I’ve ordered past and present has always been in stock. No waiting is great. All products I’ve purchased are top class. Wonderful company and thank you so very much.

Item was far from ‘luxury’? Instead of the nice glass scent bottle shown on the website you sent a metal can! Very disappointed as this was supposed to be a Christmas gift. Returning for a full refund... See more

Great products, great price.Easy to navigate website, ordering easy.Arrived on time and well packaged.

Great Company to order from. Everything you need in one place, great prices and quick delivery. Would highly recommend.

I'm a repeat professional customer When I need a material quickly to get work done I'll look here

I am usually a happy customer but this time I had to contact customer services about a very weak smelling vanilla EO (in glycerol) and a missing sample of EO worth @£2 something. I felt i deserved a... See more

Great, easy to order and no messing around ( place the order it arrives well packaged and information about the product) definitely getting my soap making supplies from there from now onwards.