While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tiles arrived faulty and tile hq have fobbed us off at every opportunity and now blame us that we "bent" the tiles. Rubbish customer service, cant believe the cheek to sell faulty/seconds and basicall... See more

Rated 2 out of 5 stars

Ordered Tiles from tile HQ and were delivered on time.Unfortunately we did not check the amount before the 48 hour deadline and when we did check found the delivery to be 18 tiles short.Maybe this was... See more

Rated 2 out of 5 stars

My first order with Tile HQ was so easy and really good value for money, delivery was £25 which was totally acceptable, that was for next day am spot. No complaints ;-) However even though i... See more

Rated 1 out of 5 stars

Paid for next day delivery before 12. Tiles didn't arrive till the following day whilst I had a tiler waiting for the tiles he needed to continue the job (£150 a day). They were not overly ap... See more

Company replied

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Fantastic range of bathroom, kitchen and floor tiles at the best prices with the best service in the market. Part of the Travis Perkins group.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service excellent product excellent value ... would recommend to anyone!

Just go to the Tile HQ website and browse..... there is a fantastic range of tiles .... at competitive prices to suit all budgets. It is easy to order... there is even help with calculating the number of tiles you need. The pictures of the tiles are really accurate particularly with regards to quality and colour. No problem ordering online ... but you can contact the company if you need advice!.. The order was dealt with immediately and the tiles were delivered undamaged before we knew it! thank you Tile HQ you are fantastic and we would recommend you to anyone and everyone!

March 1, 2011
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quality All The Way

I'm more than happy to recommend Tile HQ, having used the site twice now for fairly large orders of a variety of tiles types. From point of sale to delivery, the whole process has been easy and speedy with updates via email with regard to order progress. Customer service is friendly, professional and very helpful should you need to contact them.

March 1, 2011
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

Ordering tiles from Tile HQ was a pleasant experience from start to finish and the price of the tiles was great as well. First class.

March 1, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look