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Rated 1 out of 5 stars

Echoing as everyone else, I have been a customer for several years now and I loved the Happy Tabs products but it has been messy since April 2025, I have only received 1 order out of 3 that were charg... See more

Rated 1 out of 5 stars

I feel like I'm echoing so many others. They took my money, I never received my order and now they no longer respond. Even though I asked for my money back, nothing happened. I wish I could giv... See more

Rated 2 out of 5 stars

We have been a customer for multiple years but it seems Happy Tabs is going through some challenges. I recently didn't receive my order (I was charged my subscription fee) and was unable to get in c... See more

Rated 5 out of 5 stars

Excellent product and customer service! I have used those tablets for months now and my dentist said there is barely anything to say about with my teeth: they are just well brushed :-) The first... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

HappyTabs. Just like toothpaste, without the waste. Naturally whitening toothpaste tablets. The Zero Waste solution for a healthy smile. You brush we donate. Buy your Happy Tabs toothpaste tablets online today. The first natural and zero waste oral car...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

396 reviews

5-star
4-star
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1-star

Replied to 24% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not receiving my order for a while now

Echoing as everyone else, I have been a customer for several years now and I loved the Happy Tabs products but it has been messy since April 2025, I have only received 1 order out of 3 that were charged.. (my orders from May and August 2025 were never delivered). Happy Tabs is also not responding to email, which I am a little frustrated and annoyed about. No communication is never the way to go.

August 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Where's my money back

I feel like I'm echoing so many others.
They took my money, I never received my order and now they no longer respond.
Even though I asked for my money back, nothing happened.
I wish I could give them minus stars, because I'm minus in money, order and communication.
My order was placed May 10th 2025.

September 22, 2025
Unprompted review
Rated 2 out of 5 stars

We have been a customer for multiple…

We have been a customer for multiple years but it seems Happy Tabs is going through some challenges. I recently didn't receive my order (I was charged my subscription fee) and was unable to get in contact with them about this.

Hopefully they sort out their challenges and we can become customer again, because these tabs have been very good.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable delivery and customer service

More than eight weeks ago, we ordered some products. First of all, I find it unacceptable that a company charges you for a subscription if you fail to check out a box during a purchase (it should be the other way around). Because of this, we had two orders (one from the original order and one from the unintended subscription). We sent numerous emails to inform about the delayed delivery and to ask the company to cancel the unintended second order, but have never received a response. After receiving no delivery updates, we finally received half of the order after 5 weeks. Eight weeks and counting we still have not received the rest of the order and we have yet to receive one reply to our many emails. The product itself may be of excellent quality, but this kind of delivery and customer service is unacceptable and even borders on illegal seller practices.

May 12, 2025
Unprompted review
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Rated 1 out of 5 stars

6 weeks waiting and still nothing

Put an order on 24th april and still nothing. Tried to contact on site support and through the "order confirmed" mail but nothing. And it seems I am not the only one whose order was never delivered ...

April 24, 2025
Unprompted review
Rated 2 out of 5 stars

Order never got delivered

We've always been happy with Happy Tabs yet this time we're still waiting for the order we paid for a month ago. We have emailed a few times but we don't get any response. We've been loyal customers for quite a while and have got a subscription. I really don't want to change toothpastes but it would be nice if we got our money back or our order finally got delivered. Some communication about it would also be greatly appreciated.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered on their website over a month…

I ordered on their website over a month ago, and I still haven't received my package. I tried to contact them, but there has been no answer what so ever. I don't recommend this site at all. Their products are great, but it's certainly hard to get a product that never arrives

April 26, 2025
Unprompted review
Happy Tabs logo

Reply from Happy Tabs

Thank you for your feedback. We sincerely apologize for the delay and the lack of communication. We’ve sent you an email with a compensation offer to resolve the issue.

We truly appreciate you as a customer, and we’re happy to hear that you like the products. We’re working hard to resolve the internal issues that caused this delay and are committed to providing better service moving forward.

Thank you for your understanding, and we hope to make things right for you.

Kind regards,

Happy Tabs

Rated 1 out of 5 stars

Unresponsive customer support

I have a subscription at happy tabs, and am happy with their product. However, I am very unhappy with their service recently. My order did not get delivered. I have tried reaching out to their customer support multiple times now, and haven't received any response yet. They did charge my card, so currently I paid for nothing at all.

April 8, 2025
Unprompted review
Happy Tabs logo

Reply from Happy Tabs

Ref: 5566

Hi Maarten,

We’re very sorry to hear about the issues you've experienced. Recently, we’ve been facing some logistics challenges, but we’re committed to restoring our relationship, especially since you’ve been a valued customer for a long time.

To make things right, we’d like to offer you a full refund of the amount paid, as well as sending your order in full.

Could you please reply to our email, thanks!
Wish you all the best.
Kind regards,
Jonathan

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Rated 1 out of 5 stars

Incomplete orders and bad customer service

We have bought this product before, and while the tabs themselves are pretty good and we like them, we have had problems with delivery and unresponsive customer service.

We have not received our complete order and when contacting the company, they haven't answered.

This time, just 1/4 of the order arrived. It has been 2 weeks and we have not gotten any response from Happy Tabs. This is not the first time, last time our order was incomplete too and the company never responded for the missing product.

It's a shame because we liked the product and we have been ordering for over a year.

January 16, 2025
Happy Tabs logo

Reply from Happy Tabs

Dear Cindy,

Our sincere apologies for the logistics mistake. We are currently making some adjustments to our logistics, and unfortunately, this has led to several errors.

That being said, we value our integrity and, most importantly, our customers. To make things right, we will immediately send you a new parcel, including some extra FREE products (brush set + Eco floss worth €15) as a token of our sincere apologies and appreciation for your support as a regular customer.

Thank you for your patience and understanding. We truly appreciate you as a customer!

Rated 2 out of 5 stars

Customer service...

Made my order on the 17th of January and it only arrived on the 7th of February. I love Happy Tabs products but the customer service (which I contacted twice) works really bad. If I didn't know that their products were already good, I would never again buy from them. Anyway, I think what makes a great company isn't just their products but the way they treat their clients... and that has a lot to improve in my opinion. Improve that... and you'll rock!

January 28, 2025
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Rated 5 out of 5 stars

The delivery was fast and smooth

The delivery was fast and smooth. I have been using Happy Tabs for a couple of years now. I keep on ordering them because of all hard toothpaste I tried this one have the best test and texture.

October 31, 2024
Rated 1 out of 5 stars

Major shipment delay, lack of support

I ordered my product on Sept 24. Three days later, I received an email saying that due to a technical difficulty, the orders would be delayed, but hopefully sent the following week. In the meanwhile, I asked for confirmation as to whether I had been signed up for a subscription or a one-time purchase. No response. Ten days after my purchase, by which time it should have been shipped based on their notice, I sent another email, requesting an update on the shipment. Again, no response. And today, 30 days later, I still have no response and no product (I am away from home for an extended period, so if the product has been delivered, it hasn’t been communicated to me). I don’t think I was aggressive or insulting in my emails, so I’m confused and frustrated that nobody will respond and give an update on a product that was ordered a month ago.

October 24, 2024
Unprompted review
Rated 4 out of 5 stars

Good product, Delivery hiccup

I love their products and so I bought again for the second time. I encountered a few hiccups with the delivery system but the customer service is really nice and responsive.
Once suggestion I would give them to not use postnl service maybe if that is what is causing this delayed and lost deliveries.

July 5, 2024
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Rated 5 out of 5 stars

Quality tooth care products

Quality tooth care products quickly delivered.

November 25, 2023
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Reply from Happy Tabs

Hi Petter! Thank you so much for taking the time to share your fantastic 5-star review on Trustpilot! We're thrilled to hear that you appreciate our commitment to providing quality tooth care products with speedy delivery.

Your satisfaction is our priority, and knowing that we've met your expectations brings us great joy. We're dedicated to maintaining this level of service and ensuring that you continue to receive top-notch products promptly.

We truly appreciate your support and trust in our brand. If there's anything else we can do for you, feel free to reach out. Here's to your continued satisfaction with our tooth care products!

Rated 5 out of 5 stars

VERY GOOD

VERY GOOD! 👍

April 28, 2023
Happy Tabs logo

Reply from Happy Tabs

Thanks Yina, always a pleasure to prepare the parcel for one of our most loyal customers ! We wish you all the best!

Rated 5 out of 5 stars

I was a bit apprehensive about using…

I was a bit apprehensive about using these but I found they are so easy to use. My teeth feel very clean after use. And as I don't like strong mint tastes, I find the mint flavour is just enough for me.

February 7, 2023
Happy Tabs logo

Reply from Happy Tabs

Dear Jean, Thank you for taking the time to write a review. Happy to hear that your initial apprehension turned into a positive experience. We look forward to hearing from you again. We wish you all the best ^ team Happy Tabs

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