Paypal Reviews 

PayPal is convenient for online purchases and sending money because I do not have to enter card details every time. The interface is familiar, the service is widely accepted, and the security features give me more confidence when paying online. The weaker side appears when a transaction is delayed or needs investigation. Processing has sometimes taken longer than I expected, and customer support was slow to respond when I needed reassurance about an issue. PayPal's main strength is making everyday digital payments simple and accessible. Its main weakness is communication and speed during exceptions, which is exactly when users need clarity most. I still use the service, but faster status updates and support responses would improve the experience considerably.

Who are the biggest crooks, Aliexpress or PayPal. I wanted a partial rebate from Aliexpress for sending me dangerous equipment. Paypay after waisting my time and asking question that already had been answered did not support me, thus aiding and abeting stealing my money. I will be closing my PayPal account with immediate effect. I suggest if you want your money to be safe you do the same.
May I suggest you close your account sooner than later as I have already spent 2hrs trying to close my account and paypal keep blocking me! Waited a hour to get through and they just cut me off.
I have spent nearly 4 hrs simply trying to cancel my account, failed. Don't trust PayPal, delete your payment cards ASAP.

if i could give paypal a minus score i would. their customer services are a complete disgrace. they are impossible to contact. i have had fraudlent transactions on my paypal account and been completely unable to contact their customer services. excessive wait times and being cut off. it is getting to the point where i will be contacting the police and taking legal action

This is the second time PayPal has helped me this year. First a trader selling cheap gear, now a refund for a no show order that bounced, and the owner hung up on me. Took a while for the AI to connect me, hence the 4 star not 5, but sorting the issues was straight forward. Both people i spoke to were very supportive and understanding, maybe because i politely asked for their help. Thank you.

I asked PayPal to assist in a refund. I had contacted the supplier. They contacted the supplier. They found the supplier information to be invalid.
PayPal is a safety net. To protect purchasers. I would highly recommend using PayPal

They reversed my $26 payment without providing any meaningful explanation. The only email I received simply said, "We found a risk." I later contacted their support, and they explained the reason, which I appreciated.

However, it would have been much better if the initial email had included a clear and brief explanation. That would have saved time and avoided the need to contact support,

I believe they can provide a much better service through clearer communication from the start.

PayPal owes me money I had a customer send me $1000 PayPal took $30 automatically then held my money for 2 weeks then to get my money I had to call a verified my account which cost me 1.95 but It over drafted my bank account and my bank charged me a $25 fee for over drafting i will never use PayPal again

Everything about this order felt harder than it needed to be. There were unexpected charges at checkout that weren't clearly explained upfront. Hard to recommend based on how this went.

I was scammed by riseguide. Took 2 unauthorized payments. Followed protocol to cancel. Opened case. Provided supporting docs and email and sided with riseguide. Never trust paypal to have your back. Old business model. I Uninstalled. Never to use again

Be aware of this place PayPal will rip you off steal your information and still all of your money out of your bank account with no warning you will wake up broke be aware of this company do not use this company you will regret it I promise

if you have an issues with fraudulent charge on your card that showed on paypal...do not contact pay pal...i repeat DO NOT CONTACT PAYPAL TO FIX IT!!! contact ykur credit card holder!!!they will try what they think is the right way to fix it and if it is not...like in my case...ur stuck with the charge!! they adviced me to not do anything and stupid me listened to them! at the end, i was stuck with it and paypal reported me to collectors, now my credit score is screwed because of their mistake! i even talked to a supervisor and the lack of listening skills is out of this world!!!!all he kept on asking was..so, how are you going to pay!! unbelievable!!lesson learned!!!!!

Absolutely dreadful organisation. I use BoyleSports bookmakers, every withdrawal I make is subject to their “security” review which is basically them withholding my money for three days. It has now happened 10 times in a row, I keep asking for an explanation but their customer service beggars belief in their ineptitude and appalling “service”. No explanation is ever forthcoming, they do not care a monkeys. Avoid like the plague.

Avoid using at all cost.
User Interface on all PayPal service interfaces are beyond unusable. - Many basic features like downloading statements are restricted and needlessly difficult to use (unable to download more than a month, no history beyond 2018).
Only avenues for support are a useless AI Chatbot that only redirects you away from actual help.
Customer Service phonelines are just AI aswell.
Impossible to use, avoid using PayPal at all costs.

less than negative two stars. There have always been random, glitchy, weird things that happen when trying to log into paypal. For example, they combined my business account with my personal too. Sometimes it won't log in, you have to exit out and try it again or use the business account email with the regular personal account password and it works. On top of the 7+ years of this happening and just ignoring it, I can't anymore. Apparently the checking account I've been using since I got the account (definitely more than 10 years ago, maybe close to 20) is""""" INELIGABLE """"""for using as a method of purchase!??? FOR PURCHASING DENTAL ITEMS LIKE FLOSS. they either fix this within the next day or I'm using shop exclusively from here on out. like, wow! maybe I shouldn't be shocked about this because of all the glitches, but I'm shocked!

PayPal paid AdBlock £129.00 GBP from my account without my permission. I've been trying to get it back but haven't succeeded. Can someone please help?

Hard to get contact to a agent, All systems are over automate. The sevice was so bad I have decided to close my account with Paypal. I have spent all day trying to do so with no success.I am approaching 91yrs, but cannot get any verbal help. I did manage on a brief chat only for them to tell me I would have to find the company
myself. Being that I did not know who was handling my payments I found this hard to do. I don't think I stand any chance of a refund.
If anyone knows of any simple way to cancel accounts with Paypal, I would be delightd to know how.

I could not use the money I had on PayPal Wallet to pay for my hotel and couldn't transfer the money back to the bank account that I so easily used to transfer to PayPal Wallet!
I have been trying to send a message and call all day. Absolutely ruined my holiday!

Repeat payments taken without my permission. The only way to stop it, is to take your card off PayPal until you want to use it. When you have used it, take it off PayPal immediately.
PayPal wont tell you this of course. Oh and dont leave any funds in your PP account.

when there's a problem, there is zero customer support, just a useless AI bot that doesn't understand plain English. I deleted an old address from my Paypal account yet when I try to buy online, Paypal automatically fills any form with the deleted address. Rubbish. I wish these companies would use real people but they really don't give a damn about customer service, clearly!

I’ve been a PayPal customer for over 20 years, and my dispute (Case ID: PP‑R‑MKA‑634898114) has been completely mishandled from start to finish. I’ve been given conflicting and inaccurate information by multiple representatives. One told me the seller never responded. Another told me the seller did respond and that the dispute would be resolved on July 18. Most recently, the last person I spoke to on the phone told me the seller still hadn’t responded to the follow‑up and that I would be receiving my refund. I have been told this several times, yet I still have no refund and no update.

I have requested supervisor callbacks repeatedly and not one single callback has ever happened. Every time I contact PayPal, I’m told a supervisor is unavailable or will call me back within 24 hours, and it never happens. I’ve been disconnected from chat while actively speaking to representatives, left on hold for long periods, and every interaction ends with promises that are never kept.

On July 21, I emailed the PayPal complaints department with a detailed explanation of everything that has gone wrong. I received no response at all, so I sent a follow‑up email. I also updated my dispute case again requesting an update. Still no acknowledgment, no update, nothing. My complaint and follow‑up have been completely ignored.

I paid for a service I did not receive, and PayPal has provided no communication, no follow‑up, and no accountability. I feel ignored, misled, and dismissed throughout this entire process. This is the worst customer service I’ve experienced in 20 years with PayPal.