Richer Sounds Reviews 

Excellent advice and service in store. I bought the Acoustic Energy 109 following advice in the Leeds store. They sound fantastic and delivery was next working day. Highly recommended.

Fantastic, knowledgeable staff.
Thank you Filip and Paul at the Swiss Cottage Branch.
Would definitely buy from Richer Sounds again customer service is amazing.
I highly recommend!

Website was comprehensive and left me very confident that my tv I ordered was as is.
This is the 1st time ordering on line, my store in Bristol have an incredible knowledge of products, so I missed that interaction. On collecting my tv next day ( incredible) I was greeted with a smile and banter

Mr McCabe (part of the Richer Sounds telesales team) was very helpful in answering my questions and dealing with the faulty (Richer's) payment system.

However the Sony TV built in settings and paperwork was not helpful, hence the loss of one star

Contacted your sales team regarding an offer emailed to me. They quoted a different price on your website to the lower offer received. They couldn’t authorise and told me they would contact me back after checking. Suggested we go to the Cardiff shop to check it was the correct tv for us, we did this and we’re happy that it was. Shop wouldn’t match the offer price on email either. So phoned back to redeem offer and also sent an email. The next day someone contacted me back and confirmed they would stick by the offer. Fair play to RS we were happy with that and proceeded. Delivery was prompt and very professional. Overall we’re so happy with RS and we are going to buy all our future TVs etc from you. No question!
Thanks again.
Jon

Aaron was able to offer helpful advice and supply speaker cables suited to my HiFi configuration.

Michael the Cardiff manager was friendly, informative and helpful. The price promise and 6 year guarantee plus the excellent reviews gave me the confidence and peace of mind that purchasing from Richer Sounds was the right choice.

Great service at Preston branch, the guy was helpful, discussing which tv was best for us.

Excellent team, so patient and knowledgeable guys. Didn’t rush me at all when purchasing a set of wireless headphones. And to cap it off the weather outside was horrendous and Derek magicked up to brollies for my wife and daughter. I’ll be in in a few weeks minus the missus to buy the Cambridge LR’s.

I bought an Argon TT mk2 turntable and the price was £249
The turntable is what I expected a good product but later I found that Amazon was offering it for £199, and Richer Sounds itself was offering the same turntable for £199 if I was a member yet this wasn't explained or on the price tag.
This was my second purchase from yourself (Meze 99 classics headphones) but will probably be the last.

Ordered wiim pro plus on Friday and collected first thing on saturday. Working well.

Excellent service and people who knew what they were talking about. Not just trying to sell all round and excellent experience

Absolutely amazing. The guy that I spoke to on the phone was so helpful and advised me on what speakers and turntable would be best for my son's 18th birthday present. They are perfect and my son is extremely happy. Thank you

The advice, choice of equipment and froendliness of the sales team excellent. We are enjoying the sound of our music collevtions better than ever.

Knowledgeable and friendly staff.
The item wasn't in stock so delivery was free from the warehouse. I feel you'd be treated with the same excellent service regardless of how much you are spending.

From signing up membership .ordering television online.being kept updated on the delivery of tv too the watford branch.being kept informed it was ready for collection and an added bonus 6year gaurantee 👍👍would recommend richer sounds to family and friends

Quick responses when any questions. System sounds great

Person on the phone was helpful, however i purchased an open box products and it works great. I was told on the phone it was perfect condition. When i opened it it needed cleaning and had small marks on it, im