The AA Smart Care Reviews 

After a last minute cancellation by yours which was not helpful.
Tom came to do my service. He was great. Prompt polite, explained everything. Couldn't ask for more

Brilliant service will be using again. Really good experience.

The technician was extremely professional and very helpful, turned up on time, called me on route to me, carried out work and made sure the brake pads worked and safe. Top bloke 👏. 👍

Very good service

The guy that did my alternator was very professional, polite and friendly he told me everything what he was doing and why, which gave confidence in him doing the job correctly. Plus he was quick compared to the time I was told it would take, meaning I had plenty of time to get to work

Easy and well informed and the garage who did work on my car very good

There’s no synergy between the AA Smartcare and Parts & Garage departments. I was made to pay over £800 to fix sensor lights and bearings, while I’m on Parts & Garage plan with £500 claims. But, I was asked to make payment before the garage could proceed in fixing my car and afterwards I was told my claims to access the £500 was declined.

Great service, great bloke who did it. Gave me good general advice and pleasant to talk to. I like the full report received by email that you can print and add to your service. My nearest dealer is 23 miles from my home and therefore it is great to have the service carried out on my own driveway for a lower price than the dealer and while it fully conforms with the warranty requirements. I will use again.

AA kept in touch through out the whole process and advised on work that was not required.

1) Booking put back a number of time's
2) Mechanic carried out faulty work that had to be corrected by AA breakdown service
3) Payment/invoice - taken/arrived three months after service completed
4) Will not be using AA Smart Care for service of my car again

Excellent service from start to finish definitely will use again and recommend:)

Very good experience with the AA having my Brake pads and discs changed. The mechanic was polite and courteous and did a thorough job cleaning inspecting and installing them, also very good value for money.

My first experience was disappointing because of the garage I chose through the AA. The staff were not professional and made me feel as though they were doing me a favour, even though I had paid for the service through the AA.

However, my second appointment with a different AA-approved garage was much more satisfactory. The service was professional, and I received my MOT certificate and other relevant documents online promptly.

Overall, my second experience was positive, but my first experience left me disappointed with the garage and the level of service provided.

Really helpful engineer who kept looking until he found the fault. Fault found and fixed on the driveway - car's driving like new.

Your engineer Martin was extremely helpful and professional and carried out the work with precision.
A credit to AA. I would definitely use you again, especially not having to take the car to a garage. All work completed on my drive at home.
Thank you

Arrived nice snd early quick efficient service and all at Mt convenience at home perfect

Easy to book and great price.

Krause Autos in Sandy offered a first class service

Very acceptable service but difficult to access due to major bridge roadworks.

All went smoothly