The assistants and management was 5star would return again

Excellent quality 3 piece. Excellent delivery arrived at the time communicated. Carefully unloaded and put in place by the delivery guys.

Great help in picking new sofa, staff were friendly and well dressed

Thigs were explained to me clearly

We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again at the Aintree branch. She was courteous, professional and as always patient. She sorted out exactly what we needed and we are just waiting for a delivery date. We don’t think any other furniture stores go above and beyond like ScS does and once we receive the seat I will leave a further review.

All communication prior to delivery was excellent. The 2 men who delivered and set up the sofa were really professional and very friendly. We are delighted with our 3 piece suite.
The salesman in the Cardiff Leckwith branch where we purchased the sofa was very knowledgeable and helpful.
The projected delivery date given was accurate.
We would use Poltronesofa again and highly recommend to family and friends. Thank you.

My wife was at home to recieve the sofa. Delivery men were kind and carful with our new sofa. Because it’s a light colour, he asked if we was ok to position the sofa, so there was no risk of dirt from their grubby hands marking it, which was nice of them to give that option.
From the great service at the store, communication via txt and email, to delivery. It was all fantastic and we love our new sofa :)

Callum at the Derby Kingsway store was very helpful when we asked questions but let us wander round on our own and didn’t push us.

We were worried about the colour melding in with the new carpet we have ordered so he suggested getting a sample of the carpet to test it out.

When we got back to the store he left us to decide on the carpet colour.
When we had decided he showed us what the suite n carpet would look like in different lighting.

Very helpful and definitely helped with our colour choice.

We even got a cup of coffee both times….

Conlon was fantastic from start to finish. Helped us choose the right sofa for us and decide on the cover we needed with our cats. Would highly recommend. Excellent value for money and can’t wait for our new sofa to be delivered!

Excellent service just made us at ease & explained everything about the furniture we decided to have well done keep the good work going

The staff being friendly and helpful

The sales rep was great - friendly and explained the products well showing us the different features and colours available.
Easy to park and store laid out well.

Excellent and very friendly,professional experience without any sort of pressure to buy applied. Great range to view and everything explained clearly and precisely

Everything was explained to us on purchase , and it all went as they said it would staff members very helpful and delivery drivers , were excellent Well done everyone

Great service from the boys who delivered the sofa, Ronnie and Ronnie inform us all the way as to the delivery times and were very polite and efficient on the day. 👍👍👍

Easy, made to feel comfortable and excellent knowledge of staff

I ordered a chair from inside the store that was able to recline the feet and it also rocked, I picked the colour I liked however the store assistant failed to tell me it was a completely different fabric and would be rock hard compared to the 1 I had chosen. I wasn't happy with the outcome of the chair so I went into the store to complain, somebody was meant to ring me within 4 days, I'm still waiting! My terms and conditions weren't even sent to me before my chair was delivered and this is a legal requirement! Never again will I get anything from this company! Disgusting

James made it effortless buying my sofa, he’s a top bloke