I inadvertently left out the house number on the address for my order and the Royal Mail returned it to sender. I contacted the sales department and even though it was my own fault, my problem was sol... See more
Company replied
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Covid-19 Update Our online store is running as usual and we welcome orders from all over the world. Due to the impact of Coronavirus, however, there may be some delays in deliveries. We will keep you updated via email and endeavor to get your orders to you as soon as possible. Our team when packing and posting orders are following stringent hygiene requirements to ensure safety for all. - Since our inception in 2006, we at Ouh La La Limited have been committed to delivering top quality and exquisite lingerie to all customers. Today, we continue the business of supplying the finest luxury underwear through our online store, making women around the world feel confident and beautiful. With the wide-ranging stock of luxury lingerie brands including Empreinte, Wacoal, Lise Charmel and more, Ouh La La Limited provides products that best fit every need there is. Moreover, Ouh La La Limited retails fashionable clothing and offers swimwear in store to help complete the glamorous look for every occasion. We look forward to offering swimsuits and bikinis online line in early 2019.
15 The Broadway, RH16 3AQ, Haywards Heath, United Kingdom
Replied to 64% of negative reviews
Typically replies within 1 week
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Item arrived later than expected. Did need to query this.
However arrived as ordered and beautifully packaged.
Thank you.

Reply from Ouh La La Limited
A very prompt response to a query. Any easy ordering process and the items were packaged perfectly for delivery. An all round experience.

Reply from Ouh La La Limited
I absolutely adore ladies lingerie it is so comfortable to wear slips are without doubt the sexiest item of underwear in anyone's underwear drawer well done ooh la la

Reply from Ouh La La Limited
Lovely options to purchase and at a great price. Packaged well and received in a timely manner - with shipping updates regularly. Would purchase from here again!

Reply from Ouh La La Limited

Reply from Ouh La La Limited
Excellent service, product as described arrived as expected within proposed timescales.
I use to buy this brand locally however this outlet has now closed and I am pleased that I found this online outlet to supply me.

Reply from Ouh La La Limited
This is my first bra for wearing with a prosthesis and it makes me feel ‘normal’ again. It is comfortable and has helped to restore me to my natural shape. Wonderful service too!

Reply from Ouh La La Limited
Very good service and advice over the phone. Will definitely order again.

Reply from Ouh La La Limited

Reply from Ouh La La Limited
Prompt delivery. Beautifully packaged. Super comfortable bralette in a pretty colour with an attractive design.
Initially surprised that it had fasteners at the back. But still very comfortable.

Reply from Ouh La La Limited
Really lovely bra and excellent service from ouhlala.
First time buying from this site and will be using them in the future

Reply from Ouh La La Limited

Reply from Ouh La La Limited
Bra arrived promptly and fitted brilliantly . Not as expensive as if I went into a shop, although not as much colour choice.

Reply from Ouh La La Limited
My items arrived within a few days of ordering. Unfortunately I had ordered the wrong size bra but Ouh La La replaced it immediately. The lady I spoke with on the phone was very helpful.

Reply from Ouh La La Limited
Very slow delivery ! Wrong Bra and when I delivered back to store had to ask for confirmation of my return.
I then received an email saying my refund would take a while as they had many returns therefore delay !
Not my problem . Waiting for refund.

Reply from Ouh La La Limited
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