During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... See more
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
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I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff, and it just there when you need to see something in the flesh.
Really knowledgeable and took the time to explain everything clearly. A great help.
I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i loved the fact that I could go in to a real shop, talk to real people and try out how things sound with the music I liked to listen to. And im pleased to say that nothing has changed. This time i went to Richer Sounds in Preston. No high pressure sales. I was left to listen, till I had some questions. James was brilliant and all the staff are very knowledgeable, honest and helpful. The prices are great and products are very high quality. Ive now added a Denon DP-300F to my system. Richer Sounds are the best. I won't go anywhere else.
Perfect product well packaged and delivered to the door in record time. Thank You Richer Sounds
When I called to buy my TV the colleague was great and professional
Great products
Super helpful staff
Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.
Had what I wanted, quick friendly delivery, advising of installation assistance if required.
Had not used this company for some years and found the whole experiance brilliant and the person that serviced was very helpfull
This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot recommend highly enough.
I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the wrong phone number for him to get back on, but went online and bought what he had suggested anyway (Thanks Ethan), good choice (Yamaha a-s310), complemented my set up.
Reliable service, arrived before the estimated. Ordered a projector on a Sunday it arrived Monday morning. They have a wide range of products at great value.
Great store
Friendly well informed staff
Always helpful
Just love going in even if just for a chat
I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserved the TV for us and very polite!
TV ready for us when we got there, another item that they didn’t have in stock was delivered 2 days later, they’re just really polite, helpful and made it so easy.
I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to.
There were no pushy salesman trying to close a 'deal' which was nice .
Because of this experience, I decided to buy from the store with confidence.
Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to check if everything was ok and if I had any questions. Can't fault them and will look to buy from them again.

Reply from Richer Sounds
Worked with Tim to purchase a new turntable. Knowledgeable staff, good products, and overall a great experience.

Reply from Richer Sounds
Helpful and knowledgable staff. Good prices. Good location but parking can be tricky.

Reply from Richer Sounds
The price was the cheapest I found, even on Amazon. Placed my order on a Friday and it arrived on the Monday.

Reply from Richer Sounds

Reply from Richer Sounds
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