Richer Sounds Reviews 

In depth advice from Liv combined with a prompt response to all my queries and competitive pricing ensured a great experience.

I first rang the Cardiff shop to make sure the product I wanted was in stock and the gentleman I spoke to was very helpful. He then allocated the product for me after I said I would pick it up later that day.
When I arrived much later, the person I spoke to was very helpful and carried the TV to my car after explaining about the guarantee etc. I was also happy with the price of the TV

Always a pleasure with Richer Sounds. Staff never try to push anything on you, are eager to help and you can tell they're there because they're into their tech as much as the customers are!

Used Richersounds Exeter for years and will continue to use them all the staff there are so helpful ✅

Been dealing with richer sounds from Richard’s first shop. Never had a problem. Long may it continue. 👍👏👏👏👏👏

Friendly, professional services. Faultless service.

I was running late for a meeting so i popped into the Leicester shop to tell them my requirements and said I’d be back 90 minutes later. When I returned Levi had researched the options and presented to me his recommendations. He was spot on and I just knew his first choice of headphones met my needs and was well within my budget. But Levi ways not content that I had made the perfect choice until I had tried them out in the listening room.

Throughout the process Levi did not just exude knowledge, he was also extremely engaging and when he said pop back into the shop to tell him how a forthcoming holiday had gone I believe he genuinely meant it.

I have seen Which? reviews which laud the praises of Richer Sounds. Now I have experienced for myself their knowledge, enthusiasm and customer care I am now a lifetime convert to their brand.

Friendly and knowledgeable staff, good prices, well organised shop displays.

Ordered some new decks 1210’s mk7’s and they got delivered early the next day!
Got a bit of discount too.
Well happy

Ordered new tv and soundbar came on time very happy with everything top shop and best prices.

That personal touch, was given great advice. Got what I needed at a great price. Simon was very good

Great service with knowledgeable staff (very difficult to find these days), good range, and competitive pricing. What more can you ask for. Highly recommend

I try to buy from Richer Sounds if I can, but I thought that I would have to get from another retailer. I wanted a new 55 inch Samsung TV, but it was cheaper elsewhere. I rang the Plymouth shop and spoke to Ben who came up with a lower price so I quickly said yes. TV delivered a few days later and I'm very pleased with it. Thank you Ben!

What can I say about this company? Except that I had popped in just to have a look at the products and after asking Samuel in the Solihull store a few questions about the turntable and speakers I decided to have a coffee and I think about which product I wanted I could have the cheaper copy or pay a lot more and have the flagship item and again after some friendly professional advice, I decided if you want to have the best sound you need the best product. Samuel was proficient professional applied all times not overpowering like some salesman. He listened to my needs and advise me correctly and I’m so glad I made my purchase. I will definitely go back again when I need to enhance my sound system and recommend them very highly if you want a good turntable speakers and equipment to get that sound from your vinyl then go see Samuel in the Soho store definitely worth more than five stars thank you very much for your professionalism and understanding top salesman with top knowledge definitely five star plus

I phoned up to ask for advice about a projector. Ed at the Chelsea branch was excellent- listened to my questions, took it away to think about and then phoned back to offer solid advice. Bought the projector, it’s awesome and Ed even phoned back a few days later to see how I was getting on with it. Amazing service.

Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

Great service, great delivery and always there to offer some guidance. Really pleased Thankyou. Definetly recommend

Warwick and Rob were clear, efficient and very helpful.

Will not buy from another retailer, especially with the price match, with is very genuine with no small print.