Arighi Bianchi Reviews 2,134

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, from furniture to flooring, often noting their aesthetic appeal and durability. The staff, both in-store and delivery teams, are frequently highlighted for their exceptional helpfulness, professionalism, and friendly demeanor, making the shopping and delivery process smooth and pleasant. The delivery service itself is also highly rated for its efficiency, punctuality, and the care taken with installations and removal of packaging. However, some customers also noted occasional issues, such as receiving incorrect items or products with minor defects like worn feet. A few people experienced delays in delivery beyond the initial estimated timeframe, and some mentioned dissatisfaction with the quality of fitting work, requiring subsequent adjustments or replacements.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the flawless and exceptional service,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... See more

Company replied

Rated 5 out of 5 stars

Great product choice at reasonable prices. The delivery service by ASB Delivery Services was first class, the two guys assembled our new bedroom furniture which took nearly an hour and then took away... See more

Company replied

Rated 5 out of 5 stars

Just had a flooring fitted in my dining room, hall and living room. The staff at Arighi Bianchi’s flooring department were incredibly helpful . I got a home visit and quote within days, cheaper t... See more

Company replied

Rated 5 out of 5 stars

Jamie and Rik fitted our staircase and landing carpet yesterday. They did an outstanding job, arriving at the agreed time and spent all morning (4 hours) ensuring the carpet was fitted to our satisf... See more

Company replied

Rated 1 out of 5 stars

We ordered two couches on 25th October 2025 and were promised early January. Rang in January prior to our 5 week holiday and were told early March 2026 Came back on 5th March to be told delivery w... See more

Rated 5 out of 5 stars

We ordered flooring from AB. Every part of the process was perfect. The fitter, Luke, was excellent. Obviously having almost an entire downstairs floor replacemed will cause disruption but Luke kept t... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful flowers that look real than other top brands I have purchased from which were no where near this quality. Another added bonus is the ceramic pot that certainly adds that extra tou... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with my travertine console table and two travertine lamp tables. I had earlier bought an Arighi Bianchi travertine dining room table and matching chairs. I am very satisfied with... See more

Rated 5 out of 5 stars

Delivery guys were professional and friendly, set everything up where I wanted them and arranged the cushions nicely before leaving. Sofas are really high quality as far as I can tell from 2 days of u... See more

Company replied

Rated 5 out of 5 stars

I’m delighted with the sofa, chair and footstool we ordered and they arrived earlier than expected. The delivery team were brilliant, from the phone call to arrange delivery all the way through to... See more

Company replied

Rated 5 out of 5 stars

Fitters were on time,very polite & did a brilliant job,they even repaired our sofa & vacuumed the carpets after fitting. The carpet looks lovely, we're very happy with the whole process from choosing... See more

Company replied

Rated 2 out of 5 stars

Having purchased 2 counter stools, we decided to buy a third. We were told it would take 4-6 weeks which was fine but then learnt one had become available the next morning. Having driven 100 mil... See more

Company replied

Rated 5 out of 5 stars

Good communication throughout the purchase of a carpet. Fitters, Jamie and Nick worked tirelessly without a break for nearly 4 hours to fit our lounge, stairs, landing. They were hard working, quiet (... See more

Company replied

Rated 5 out of 5 stars

The store layout is an unhelpful maze however the friendly staff and quality of products outweigh that minor irritation. I ordered two sofas-the quality is high and represent good value. They were... See more

Company replied

Rated 5 out of 5 stars

Amazing product, fabulous service. Estimated time for availability of the item ordered was 9 to 10 weeks but it was with us with 2 weeks. Delivery was on time and pre arranged via a phone call and f... See more

Rated 5 out of 5 stars

Furniture arrived and is better than I remembered. I love it. The delivery men moved my old, heavy furniture for me and placed my new, heavy furniture in situ. They were efficient and helpful and quic... See more

Company replied

Rated 5 out of 5 stars

Arighi Bianchi deal's with any problems and goes beyond what's expected from a leading company it's friendly and professional staff it stands in my estimation among the very best. It has dealt with... See more

Company replied

Rated 5 out of 5 stars

I cannot fault the helpfulness of all the staff at the store I have been coming to the store for furniture etc for over 50 years The products I have bought have always been of great quality Wi... See more

Rated 5 out of 5 stars

I wouldn’t buy anywhere else! The quality of the goods and the outstanding customer service from every single member of staff is fantastic. Having moved house earlier this year I have bought from a lo... See more

Company replied

Rated 5 out of 5 stars

Fabulous company, I ordered furniture from them and it was so lovely that I ordered more. I get loads of comments about it. The company are fantastic, they kept me constantly updated with delivery tim... See more

Company replied

Rated 5 out of 5 stars

It was a really lousy day weather wise but Joe and Liam brought a ray of sunshine into the house as they delivered our mattress. Cheery, efficient and careful. Once again, brilliant staff from Arighi... See more

Company replied

Rated 5 out of 5 stars

Had a striped stair carpet fitted today by Jamie. Excellent quality, great fitter very happy and would definitely recommend Jamie was a very tidy worker and took all bits of carpet etc with him

Company replied

Rated 5 out of 5 stars

We ordered a carpet for our stairs and landing and experienced a professional service from start to finish. A shout out to our fitters, Tom and Jake, who are an absolute credit to your company. Than... See more

Rated 5 out of 5 stars

Thank you to Mark and Steve who did a brilliant job of fitting our bedroom carpet this week. We have had all our carpets from Arighi Bianchi as you can rely on their excellent customer service and t... See more

Company replied

Rated 5 out of 5 stars

As always from Arighi Bianchi, a great service from the 3 carpet fitters who did a first class job re-fitting some of my carpets today. They look like new! Catherine Priest

Rated 1 out of 5 stars

As per the other gentleman’s review, we also ordered 2 couches on the 10th October 2025 with a written delivery date of January 2026. Had an enn m ail yo say the date had been pushed to early February... See more

Rated 5 out of 5 stars

Always receive exceptional service from Arighi Bianchi. Great in store experience and all their delivery people are excellent. They did all our curtains, blinds, carpets, bed, sofas and occasional fur... See more

Company replied

Rated 1 out of 5 stars

We. have had 2 previous houses fully carpeted by Arighis, to our satisfaction,and our son has had 3 houses fall fully carpeted by them,again to his satisfaction. This time the carpet fitters d... See more

Company replied

Rated 5 out of 5 stars

I love Arighi Bianchi. Always really good quality and beautiful. Really perfect pieces for any style home. My dining table and chairs are beautiful. I really love the centre bowl too. I will be r... See more

Company replied

Rated 5 out of 5 stars

This was our first visit to the Arighi Bianchi store. We were considering a new 3 piece suite and were amazed at the choice available, over many floors. What I particularly liked was the fact that t... See more

Company replied

Rated 5 out of 5 stars

Really good shop to deal with, whether it be the sales staff or the delivery men, super efficient & friendly. I liked the way the delivery men were respectful, automatically unwrapped our sofas & took... See more

Company replied

Rated 5 out of 5 stars

Great service by Arighi Bianchi from choosing our new quality furniture to the delivery which happened as scheduled. A big thank you to Jonathan for the help and advice in the shop.

Company replied

Rated 5 out of 5 stars

The website was easy to navigate and I found exactly what I was looking for - a stunning ornamental stag. Delivery was very reasonably priced and the item was extremely well packaged and arrived safel... See more

Company replied

Rated 5 out of 5 stars

The whole experience from start to finish was excellent, very professional team. Asif laid the Karndean flooring in the kitchen. He worked hard and was brilliant, we love it. Thank you

Rated 5 out of 5 stars

Absolutely love our new table and chairs. From ordering with Ally, arranging delivery and set up Matt and Liam, the service has been flawless.

Company replied

Rated 5 out of 5 stars

Most attentive and informed showroom colleagues from helping to choose the correct flooring to arranging fitting. The fitting is perfect, seamlessly cut round heating pipes and into bay window area.... See more

Company replied

Rated 1 out of 5 stars

10weeks for delivery of a wardrobe and so far 8 weeks later still waiting for it to have the drawers added - no proactive communication only reactive Dates come and go - what has gone wrong g with... See more

Company replied

Rated 5 out of 5 stars

Carpet and LVT from Arighi’s through the whole house. Steve Smith in sales did a fantastic job and made the process so easy. Jamie and Nick, 10/10 on fitting, couldn’t be happier.

Company replied

Rated 5 out of 5 stars

Great service in the shop helping us with checking dimensions. Quick delivery with helpful drivers who built our bed quickly and tidily.

Company replied

Rated 5 out of 5 stars

two great delivery lads , arrived on time , good communication, cleaned up and left all the furniture in the correct position and in working order. First class service.

Company replied

Rated 5 out of 5 stars

I recently bought two kitchen stools from Arighi Bianchi and I am very pleased with them. The quality of the furniture is excellent. The style modern, yet functionable. From the first moment I... See more

Rated 5 out of 5 stars

From ordering to delivery the staff are so friendly , the sofas are fantastic and we are super happy with them. Would always highly recommend Arighi Bianchi

Company replied

Rated 5 out of 5 stars

Highly professional and efficient. Team arrived on time and worked through to completion of two large rooms requiring carpet installation. Great job, well conducted. Thankyou.

Company replied

Rated 5 out of 5 stars

Such a beautiful shop with quality products at great prices. Lovely atmosphere and super staff

Company replied

Rated 3 out of 5 stars

Very solid and suitable piece of furniture, up to Arighi's usual standard. Delivery was somewhat pricey given that I am fairly local and it was a fairly swift delivery. Pity that they waste money on... See more

Company replied

Rated 2 out of 5 stars

Monday 17th November 2025. My 74th Birthday. Where to go? Arighi Bianchi. Probably the worst customer care/service my wife and I have ever experienced in the café/restaurant. Oh Arighi; what has happe... See more

Rated 2 out of 5 stars

Purchased a Tetrad Harris Tweed suite in May 2022 from this store. In March 2025 I reported that the material on one arm of the fireside chair was going thin,which is now a hole. Tetrad said they cou... See more

Rated 1 out of 5 stars

I was assured when I sent a friend, to collect the mirror it wouldn't be a problem,only to have them turned away empty handed

Rated 4 out of 5 stars

Wasn’t as good as it should’ve been as I had to assemble the 2 chairs, It wasn’t too difficult but have paid £238 the last thing I expected was to have to assemble the furniture; Also they are not qui... See more

Company replied

Rated 4 out of 5 stars

I bought my first furniture from Arighi Bianchi some 40 years ago when I lived in Cheshire. More recently, I bought my current dining table and chairs from them also, as well as other furniture... See more

Rated 4 out of 5 stars

I bought a beautiful hall table, online, quite easily. The table is perfect, great colour & looks quite special. The only disappointment was the price of deliver, hence we collected ourselves.

Rated 5 out of 5 stars

New carpet laid today and previous flooring taken up and removed. Excellent service from beginning to end.

Company replied

Rated 5 out of 5 stars

Lovely product arrived on time. Would definitely order from this company again

Company replied

Rated 5 out of 5 stars

Lovely products, great choice and easy to purchase through the website with fast safe delivery.

Company replied


Company details

  1. Furniture Store

Information provided by various external sources

We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class from start to finish as…

Top class from start to finish as always . Great service and top quality

July 10, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Fiona,

Thank you for your lovely review! We're so glad to hear you consistently receive great service and top-quality products — that means the world to us.

We really appreciate your continued support.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

New carpet

New carpet laid today and previous flooring taken up and removed. Excellent service from beginning to end.

July 9, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi,

Thank you for your lovely review! We're so pleased to hear that everything went smoothly from start to finish and that you're happy with your new carpet. We'll be sure to pass on your feedback to the team.

Thanks again for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Very pleased

Very pleased, fabulous service

May 5, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Nicola,

Thank you for your kind words! We're so pleased to hear you were happy with the service — it means a lot to the whole team.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

New bed review

Great service in the shop helping us with checking dimensions. Quick delivery with helpful drivers who built our bed quickly and tidily.

May 30, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Kate,

Thank you for taking the time to leave such a lovely review. We're so glad to hear you had a positive experience both in-store and during delivery. It's great to know our team were able to assist with dimensions and that the bed was built quickly and with care.

We really appreciate your support and hope you enjoy your new purchase!

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Had a striped stair carpet fitted today…

Had a striped stair carpet fitted today by Jamie. Excellent quality, great fitter very happy and would definitely recommend
Jamie was a very tidy worker and took all bits of carpet etc with him

June 24, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Julia,

Thank you for your kind feedback! We're so pleased to hear you're happy with your new striped stair carpet and that Jamie delivered such a great service. He's a true professional, and we'll make sure your comments are passed on to him- he’ll really appreciate it.

Thank you again for your recommendation and for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Had carpets fitted by Mark & Steve

Had carpets fitted by Mark & Steve, very efficient and tidy work. Very pleased with the work and service.

June 23, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Phillip,

Thank you for your lovely review! We're so pleased to hear you're happy with your new carpets and the service provided. Mark and Steve will be thrilled to know their efficient and tidy work made such a great impression.

Thanks again for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Fabulous company... 5 stars

Fabulous company, I ordered furniture from them and it was so lovely that I ordered more. I get loads of comments about it. The company are fantastic, they kept me constantly updated with delivery times, ensured I was OK with the timeframe and liased throughout. The delivery guys were also fantastic. I would definitely use this company again. 5 stars 🌟

April 23, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Kerri,

Thank you so much for your glowing review! We're delighted to hear that you love your furniture and have even come back for more, that’s the best compliment we could receive. It’s great to know our team kept you well informed throughout, and we’ll be sure to pass your kind words on to our delivery crew too.

We really appreciate your support and look forward to welcoming you back again in the future.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Highly professional and efficient.

Highly professional and efficient.
Team arrived on time and worked through to completion of two large rooms requiring carpet installation.
Great job, well conducted. Thankyou.

June 11, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi There,

Thank you for your kind words and for sharing your experience. We're so pleased to hear that the team delivered a professional and efficient service and that you're happy with the carpet installation in both rooms.

We really appreciate you choosing Arighi Bianchi and hope you enjoy your newly fitted spaces!

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Excellent

We ordered flooring from AB. Every part of the process was perfect. The fitter, Luke, was excellent. Obviously having almost an entire downstairs floor replacemed will cause disruption but Luke kept this to a minimun, working in a way that meant things could be moved back as he went along. No mess left at all each day.

June 4, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Susan,

Thank you so much for taking the time to leave this wonderful review. We're thrilled to hear that every part of the process met your expectations and that you're happy with your new flooring. We'll be sure to pass on your kind words to Luk, he’ll be delighted to know his efforts made such a positive difference to your experience.

Thank you again for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Amazing Experience :D

Delivery guys were professional and friendly, set everything up where I wanted them and arranged the cushions nicely before leaving. Sofas are really high quality as far as I can tell from 2 days of using them, I would definitely recommend! Great products at affordable prices and wonderful customer service. Thanks so much!

May 28, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Nova
Thank you for taking the time to leave such a lovely review! We're so pleased to hear you're happy with your new sofas and that our delivery team made the experience smooth and enjoyable – we love those little finishing touches like arranging the cushions! It’s great to know you’re already impressed with the quality and service. Thanks again for your recommendation and for choosing Arighi Bianchi!
Best Wishes
The Arighi Bianchi Team

Rated 5 out of 5 stars

Carpet and LVT from Arighi’s

Carpet and LVT from Arighi’s through the whole house. Steve Smith in sales did a fantastic job and made the process so easy. Jamie and Nick, 10/10 on fitting, couldn’t be happier.

May 28, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Richard
Thank you for such a fantastic review! We're so pleased to hear that you're happy with your new carpet and LVT throughout the house. Steve will be delighted to know he made the process smooth and stress-free, and we'll be sure to pass on your kind words to Jamie and Nick – they’ll be thrilled with the 10/10! Thanks again for choosing Arighi Bianchi.
Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Floor fitting by Arighi …

Most attentive and informed showroom colleagues from helping to choose the correct flooring to arranging fitting. The fitting is perfect, seamlessly cut round heating pipes and into bay window area. Delighted.

May 23, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Naomi,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience in our showroom and that you're delighted with your new flooring. It's great to know the team were helpful and that the fitting met your expectations – especially the attention to detail around the heating pipes and bay window. We’ll make sure to pass your feedback on to everyone involved. Thanks again for choosing Arighi Bianchi!
Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Great, quiet and diligent carpet fitters

Good communication throughout the purchase of a carpet. Fitters, Jamie and Nick worked tirelessly without a break for nearly 4 hours to fit our lounge, stairs, landing. They were hard working, quiet (no music), respectful of our new decor and did an excellent job

May 21, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Diane,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were pleased with the service from start to finish. Jamie and Nick will be delighted to know their hard work and professionalism made such a positive impression. We’ll be sure to pass along your lovely feedback. Enjoy your beautiful new carpet, and please don’t hesitate to get in touch if we can help with anything else in the future!

Best Wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Had just what I wanted

Had just what I wanted

April 13, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Julie

Thank you for your lovely review! We're so glad to hear that you found exactly what you were looking for. We hope your new table and bench bring you lots of joy!

Best wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Lovely products

Lovely products, great choice and easy to purchase through the website with fast safe delivery.

March 11, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Susan,

Thank you so much for your wonderful review! We're thrilled to hear that you love your mantel clock and had a smooth experience with our website and delivery. Your feedback means a lot to us, and we look forward to serving you again soon!

Best wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Brilliant purchase

Brilliant purchase; such a comfy sofa. Professional and helpful staff. A lovely, quality company.

April 7, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi There,

Thank you so much for your kind words! We’re delighted to hear you’re loving your new sofa and had a great experience with our team. We truly appreciate your support and hope to welcome you back again soon.

Best wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Matching fabrics for a sofa & a reclining chair…

We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice.
We were helped by consultant Sue Hehir.
WOW! She was a massive help. She gathered all the appropriate fabrics & really helped me to narrow down which colours/textures complemented each other, to eliminate any potenential clashes. Sue really made the process so much easier as she clearly has an eye for colour. She was warm & friendly & completely un-pushy.

April 26, 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Christine,

Thank you for your lovely review! We're so pleased to hear you had a great experience choosing your sofa and recliner, and that Sue was such a help. We’ll be sure to pass on your kind words.

Thanks again for shopping with Arighi Bianchi - we hope you enjoy your new furniture!

Best wishes,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Excellent service

Excellent service and brilliant product. Would buy from Arighi Bianchi again.

March 27, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi,

Thank you so much for your kind words! We're delighted to hear you’re pleased with both the service and your new coffee table. It’s a stunning piece. Thanks again for choosing Arighi Bianchi - we’d love to welcome you back anytime!

Best wishes,
The Arighi Bianchi Team

Rated 4 out of 5 stars

Wasn’t as good as it should’ve been as…

Wasn’t as good as it should’ve been as I had to assemble the 2 chairs, It wasn’t too difficult but have paid £238 the last thing I expected was to have to assemble the furniture; Also they are not quite square and wobble slightly when you sit on them with no adjustment on their feet! Not 100% sure it’s the chairs it could be our floor 😎

March 14, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Hi Terence,

Thank you for your feedback. As you selected our Click & Collect service, the items are provided in their original packaging, which does mean some assembly is required. We understand this can be frustrating and will take this into consideration.

Regarding the slight wobble - it’s possible this could be due to uneven flooring, but we’d be happy to take a closer look. If you’re able to send a few photos of the chairs to service@arighibianchi.co.uk, our team will be glad to advise further and help resolve the issue.

Best wishes,
The Arighi Bianchi Team

Rated 1 out of 5 stars

BAD EXPERIENCE

They had the incorrect price for a floor lamp on their website, so they cancelled my order. Would never return to this shop!
ADD ON: Thank you for your reply on 10.04.25, but I DID NOT ORDER THE FLOOR LAMP FROM YOU - you cancelled the order because you had put the wrong price against it and wanted to charge me a LOT MORE, so I purchased elsewhere with far better service.

February 25, 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Dear CattyCat

Thank you very much for your feedback and for your valued order of your floorlamp.

We’re sorry to learn of the price error and we would really like to look into this further and hopefully remedy it for you.

Thank you again, we will be in touch with you privately asap.

Best wishes,
Arighi Bianchi Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look